Refund policy

Return Policy:

We have a 30-day return policy, meaning you have 30 days from the receipt of the item to request a return.

Please contact ConfidenceCurve to initiate a return. If your return is accepted, we will provide you with instructions on how and where to send the package. Items returned to us without prior return request will not be accepted.

Feel free to contact us at ConfidenceCurve@outlook.com for any inquiries regarding returns.

Damages and Issues:

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can assess the issue and address it.

Exceptions / Non-returnable items:

Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), personalized products (e.g., special orders or customized items), and personal care items (e.g., beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Feel free to contact us if you have any questions or concerns about your specific item.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges:

The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds:

We will notify you once we have received and inspected your return and let you know if your refund has been approved or not. If your request is approved, you will be automatically refunded via your original payment method. Please note that the bank or credit card issuer may take some time to process and issue the refund.